Pharmacy Technician - CVS Caremark Stores (West Lafayette)

Work as part of the Pharmacy Team to ensure that each customer has a positive shopping experience at CVS and to ensure customer satisfaction by serving each customer according to our company ValuesRequired QualificationsMust be at least 16 years of ageLicensure requirements vary by stateMust have the ability to perform the following tasks:Customer ServiceGreet each customer in a courteous and professional mannerAssist all pharmacy and front store customers with their questions and concernsRequest additional help when needed to maximize customer satisfactionMaintain customer/patient confidentiality according to HIPAA and company standardsAnswer telephone with appropriate greetingOperationsComply with all federal and state laws, rules and regulationsComply with CVS policy and procedures at all timesAdhere to CVS workflow and ensure quality assurance standards are maintained at all timesMaintain prescription prioritization throughout prescription processingProcess prescriptionsIncluding translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottleslabeling of prescriptionsResolve Third Party rejections and complete any manual claim formsPerform all register transactions, in adherence of CVS policy and proceduresThis includes cash, check and charge transactionsBag merchandise upon completion of salePerform all prescription pick-up procedures, in adherence of CVS policy and procedures; Complete Prescription Pick-Up Log, validate customer address, Make the Offer to Counsel and direct customer to Pharmacist or Intern (if applicable)Communicate with all healthcare professionals when permissible and according to state lawRetrieve and file prescriptions appropriately according to State and Federal LawParticipate in all required store operational meetingsMaintain a clean, organized and professional pharmacy department, according to CVS standardsAccess, input and retrieve information to/from the computerStand for extended periods of timeAssist front store operations when neededInventory ManagementMaintain in-stock by ensuring all inventory management policies and procedures are followedUtilize appropriate report(s) to maintain replenishmentPull outdated, damaged and recalled merchandise and prepare for returnAssist with putting away drug orders (except CIIs) as permitted by lawHuman ResourcesSupport scheduling activities according to the needs of the business and workflow modelComplete all required training programsCommunicate with field management and corporate any required reporting

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